A supply driver was criticized after making an attempt to confront a buyer over a tip quantity he felt was low.
In a TikTok video, Lacey Purciful shared footage from her doorbell digicam after she had ordered a pizza and was spoken to harshly by the supply driver in regards to the tip she had left him. Many viewers had been fast to level out that the supply driver went in regards to the confrontation within the mistaken means.
The supply driver confronted Purciful about tipping him $5 on a $20 meals order.
From the doorbell digicam footage, Purciful was capable of catch the second that she took her meals order from the DoorDash driver, Corey, who then voiced his dissatisfaction with the tip quantity he was given.
Purciful was seen opening her entrance door because the supply driver walked up the steps with the pizza she ordered. Upon taking her meals from the driving force, Purciful politely thanked him whereas the driving force was zipping again up his bag. Nevertheless, his response was what sparked criticism.
As he was on the point of depart, Corey boldly commented on the quantity of tip cash Purciful left him, saying, “I simply wanna say, it is a good home for a $5 tip.” Purciful was quiet for a second earlier than she set free fun, clearly greatly surprised by his brazen remark.
“You are welcome,” she responded. Corey apparently wasn’t performed airing his grievances as a result of as he walked away from the home, he made certain to show again round and inform Purciful how he actually felt. “F— you,” he referred to as out as Purciful slammed her door shut.
Whereas it may be disheartening as a employee within the meals business to not obtain an ample sufficient tip, Purciful had left Corey greater than 20% of a tip for the supply, which many viewers agreed was greater than sufficient.
Photograph: TikTok / @ladybug3660
There’s additionally a greater strategy to go about mentioning points about tipping with a buyer with out getting aggressive and utilizing vulgar language.
Servers, meals supply drivers, and every other waitstaff ought to as an alternative strategy the client politely and specific their gratitude for his or her order. If there’s an issue with the tip quantity, politely point out that you just seen the tip quantity and inquire if there was something unsatisfactory about your service.
Whatever the end result or the client’s, meals business staff ought to at all times keep an expert demeanor all through the dialog. Thank the client for his or her time, reiterate your appreciation for his or her enterprise, and finish the dialog on a constructive be aware.
Many viewers felt the supply driver was harsh in the best way he approached the client in regards to the tip quantity.
“I’m so sorry! I hope you recognize that almost all of us that do supply providers actually recognize $5 ideas!” one TikTok person shared.
One other person added, “What I hate probably the most about that is, sure y’all have an exquisite home, however does he [not] know what y’all may probably [be] going by way of. Perhaps cash might be tight.”
“You completely by no means know. I hope this didn’t break y’all’s night time!”
A 3rd person identified, “$5 is sufficient. Particularly when technically that’s greater than 20% which is what servers would get.”
Whereas it is pure that the DoorDash driver may be disillusioned with receiving a low tip, his fault got here from not dealing with the state of affairs professionally and constructively, and as an alternative, cursing and being aggressive with the client.
Nia Tipton is a Chicago-based leisure, information, and way of life author whose work delves into modern-day points and experiences.
